General Terms and Conditions

..for Holiday Apartment „Ruhe auf dem Land“  | Landlord: Ingrid Maria Brotzer, Esbach 7, D-88326 Aulendorf

1. Arrival / Departure

Arrival (check-in) is possible from 02.00 pm, departure (check-out) by 11.00 am at the latest. Other arrival and departure times can only be individually agreed with the landlord in advance in individual cases.
Should the tenant not arrive by 10.00 pm on the day of arrival, the contract shall be deemed terminated after a period of 48 hours without notice to the landlord without any refund to the tenant.
The landlord or his representative can then freely dispose of the object.
A (proportionate) repayment of the rent due to early departure will not be made.

2. Special requests and ancillary agreements

Special requests and ancillary agreements are generally possible. They require written confirmation by the lessor. However, no pets are allowed in principle.

3. Payment

The rental agreement becomes valid upon receipt of payment by the landlord via one of the payment options offered by the landlord.
It is usually a deposit of 50% of the total price is due upon booking, the remaining amount upon arrival by EC / credit card or cash.

With payment method "bank transfer" the upfront payment is due immediately after receipt of the payment details, but at the latest after one week (receipt of payment). The booking is only binding once payment has been received.
In the case of earlier bookings, payment must be made no later than 30 days before arrival. For bookings made more than 40 days prior to arrival, the landlord may charge a deposit of up to 50% of the total amount. If the payment deadlines are not met, the lessor may withdraw from the contract.

The non-payment is considered as withdrawal and entitlest to the new letting.
Additional costs such as electricity, water, parking space, waste are not charged, apart from the the applicable tourist tax.

4. Cancellation

You can withdraw from the contract at any time. Withdrawal must be made in writing. In the event of cancellation, the following cancellation conditions and fees apply:

  • Cancellation free of charge from the day of the booking confirmation by the landlord until the 31st day before the start of the rental period.
  • 20 % of the total price from the 30th day to the 21st day before the start of the rental period
  • 50 % of the total price from the 20th day to the11th day before the start of the rental period
  • 80 % of the total price from the 10th day to the 6th day before the start of the rental period
  • The full total price must be paid less than 6 days before the start of the rental period in the event of cancellation.

The date of receipt of your cancellation message counts in each case.

Amounts already paid in will be offset and refunded if necessary.

A substitute person who enters into the contract under the conditions stated can be provided by the tenant. A written notification is sufficient.

If the apartment can be rented again after cancellation by the tenant at the same conditions for the cancelled period, only a handling fee of 20 € will be charged.

In case of rental at a lower price, the difference is to be refunded by the tenant.

5. Obligations of the tenant

The tenant undertakes to treat the rented property (holiday apartment, inventory and outdoor facilities) with care. If during the tenancy damage occurs to the holiday home and / or its inventory, the tenant is obliged to report this immediately to the house owner.

Defects and damage already discovered on arrival must be reported immediately to the owner of the house, otherwise the tenant is liable for these damages. A reasonable period of time shall be granted for the rectification of damages and defects.

Claims arising from complaints which are not reported immediately on site are excluded. Complaints received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation.

In the event of any disruptions in performance, the lessee shall be obliged to do everything reasonable within the scope of his legal obligation to contribute to remedying the disruption and to keep any damage incurred to a minimum.

On the day of departure, the tenant must remove personal belongings, dispose of household waste in the designated containers and store dishes in the kitchen cupboards in a clean and washed condition.

6. Data protection

The tenant agrees that in the context of the contract concluded with him necessary data about his person will be stored, changed and / or deleted. All personal data will be treated absolutely confidentially. You will find all details on data protection in the privacy policy >>

7. Liability

The tender was drawn up to the best of our knowledge. There is no liability for any influence on the rented property by force majeure, by power and water failures customary in the country and by thunderstorms.

Likewise, there shall be no liability in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural or local circumstances.

The landlord is, however, happy to assist in solving the problems (as far as possible). The lessor shall not be liable for the use of the provided play and sports equipment. 

The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal items in the event of theft or fire. 

The tenant is fully liable for wilful destruction or damage.

8. Final provisions

Photos and text on the website or in the flyer serve the realistic description. The 100-percent conformity with the rented property cannot be guaranteed. The lessor reserves the right to make changes to the equipment (e. g. furniture) if they are of equal value.

Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions.

The invalid provision shall be replaced by a valid provision which comes as close as possible to the economic and legal intention of the contracting parties. German law applies. Place of jurisdiction and place of performance is the place of residence of the lessor.

END Terms and Conditions, Status February 2020



PS: You can also book the apartment through one of the well-known booking portals. However, there are additional charges of varying amounts.

Airbnb >>  | Booking.com >>  | Fewo-direkt >>



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